What Information We Collect
To provide you with the best possible shopping experience, we collect certain personal details when you interact with our website. This information includes:
- Name and Surname: Used for order processing and delivery.
- Email Address: Used for communication about your orders and, if you opt-in, to send promotional offers.
- Physical Address: Necessary for shipping your purchases.
- Phone Number: Used for order updates and delivery coordination.
- Browser and Device Information: Collected to optimize your experience on our website.
- Navigational Data: Tracks how you interact with our store to improve user experience and personalize services.
How We Use Your Data
We collect and use your personal data to fulfill the following purposes:
- Order Processing: Your contact details are essential for accepting and processing your orders, ensuring that you receive your products in a timely manner.
- Improving User Experience: We analyze your device information and on-site behavior to make our website more user-friendly and to tailor our services, such as switching to a mobile-friendly version when appropriate.
- Personalized Services: Your data helps us to offer a more customized shopping experience, including targeted offers and recommendations.
Third-Party Services
To provide you with high-quality services, we work with trusted third-party partners. These external companies are only given the necessary personal information required to fulfill their responsibilities:
- Payment Processors: Use your credit card details to verify and process your payments securely.
- Manufacturers and Logistics Partners: Access order details to assemble and deliver your products.
- Postal Services: Use your name and address to ensure accurate delivery of your orders.
- Email Marketing Services: If you have opted in, we use your email address to send you promotional communications.
Your Consent
By continuing to browse our website after reading this Privacy Policy, you consent to the collection and use of your personal information as outlined. If you do not agree with these terms, we kindly ask you to discontinue using our site.
Your Rights
You have the right to control your personal data and can request the following at any time by contacting us at support@luxant.shop:
- Access: Request a copy of the personal data we have collected about you.
- Deletion: Ask us to delete your personal data from our records.
- Withdrawal of Consent: If you previously consented to our use of your data but have changed your mind, you can withdraw your consent.
Data Security
We are committed to protecting your personal information and have implemented security measures to safeguard your data from unauthorized access, alteration, or disclosure. While we do our best to protect your information, please note that no system is completely secure, and we encourage you to take precautions to protect your personal data.
Thank you for trusting Luxant.shop with your personal information. We value your privacy and are committed to providing a safe and secure shopping experience.
